A better buying experience coming soon!

We apologize that our site is currently unavailable. We are working to bring you a much better buying experience soon. In the meantime, we can continue to be reached by phone or email. If you have any questions about previous purchases, please call us at 1-855-472-8461 or email us at info@patioumbrella.com.

Terms of Use & Privacy Policy

PatioUmbrella.com is committed to your privacy. Our Privacy Policy outlines our current information gathering and sharing practices. We encourage you to read it whenever you visit our site as the information may change without notice due to site enhancements, changes in the law and changes in technology. PatioUmbrella.com will not sell, share or rent information gathered through our sites in ways different from what is disclosed here.

We adhere to the Direct Marketer's Association's "Privacy Promise to American Customers" and the Children's Online Privacy Protection Act (COPPA). We will not knowingly collect information about children under the age of 13 without prior parental consent. By submitting personal information on our sites, you are representing to us that you are 18 years of age or older.

Collecting and using your information

Anonymous, non-personally identifiable information such as your IP address, domain server, type of computer, type of web browser, and addresses of referring sites, also known as "traffic data," may be collected and used to diagnose problems with our server and administer our sites. We may also use "cookies" and "action tags" to collect information. Cookies and action tags allow us to compile statistics and other information about how you use our sites. We may use this data to analyze trends and improve the usability of our sites as well as to administer the sites and gather broad demographic statistics. We may also share non-personally identifiable data with third parties on an aggregate basis.

Personally identifiable information such as your name, home address and e-mail address may be required if you wish to communicate with us via e-mail. This "contact information" may be used to respond to your e-mail or contact you regarding a related matter. Our sites also give you the option to create a "Wish List" of your favorite products. To create a Wish List, you may be required to provide contact information and select a user name and password. This information may be used to provide you with personal services such as product order history, scheduled delivery information and other relevant notices not available to users who choose not to create a Wish List. Submitting contact information and creating a Wish List are strictly voluntary and are not required to use our sites.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or as otherwise required by law.

Data Security

PatioUmbrella.com is committed to online data security. Our secure server software uses industry-standard Secure Socket Layer (SSL) encryption technology. SSL encodes your personal information, including credit card number, name, and address, as it travels over the Internet so that all transactions are secure. This allows all information received from you online to be as secure as reasonably possible from unauthorized access and use.

Please note that unauthorized access of our Site is prohibited and punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.